Typical jobs across Lubbock County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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7 job stories

Typical job

What homeowners notice: A homeowner returns to find water across the kitchen floor and seeping under the base cabinets. The supply line to the sink has split at a fitting and kept running.
What we do: The crew closes the supply valve, switches off power to the kitchen circuit at the panel, and pumps the standing water out. The cabinet base is opened to read the subfloor, and air movers and dehumidifiers are set for the first drying stage with the plan written down.
What to expect: The first readings are logged, the drying plan is handed over in writing, and the next visit is set for the following morning.

about 3 to 4 hours on site typical visit

Typical job

What homeowners notice: A slow drip from a heater's relief valve has been running unnoticed. Water has soaked the closet floor, the bottom of the wall board and a shelf of stored boxes.
What we do: The crew shuts the water supply to the heater and switches off its power, then removes the standing water. It lifts the stored boxes, reads the wall board at the floor line, and removes the soaked bottom section of drywall in a straight cut before setting drying equipment.
What to expect: The homeowner receives a list of the boxes that were wet, a photograph set of the closet, and a note that a plumber is needed for the valve.

about 4 hours on site typical visit

Typical job

What homeowners notice: A brown stain has appeared low on a bedroom wall and the paint is blistering. Nothing is visible from the room and the homeowner cannot find a leak.
What we do: The crew takes a grid of moisture readings and checks the fixtures and drains on the other side of the wall. It opens one small access point where the readings are highest, finds a fitting weeping at a joint, and records its condition for the plumber.
What to expect: The source is marked for the plumber, the wall is dried before it is patched, and the readings show the moisture falling over the visits that follow.

two visits, several hours in total typical visit

Typical job

What homeowners notice: After heavy rain a ceiling in a spare room begins to bow and drip from a light fitting. The homeowner moves the furniture out and places a bucket under the drip.
What we do: The crew switches off the fixture circuit, places containers and sheeting, and makes a controlled cut in the sagging board so the water can drain. Wet insulation is removed and the framing is read, then the space above is dried with air movers.
What to expect: The roofer is given the crew's notes on where the water entered the ceiling, and the board is replaced after the framing reads dry.

a full day on site, with a return visit typical visit

Typical job

What homeowners notice: A laundry hose bursts during a spin cycle and water runs under the washer, along the wall and into the cabinet beneath the utility sink.
What we do: The crew closes the washer's supply valves, switches off the machine, and pulls it forward to reach the wall and the floor behind it. The kick plate and cabinet base are opened, the subfloor is read, and the wet sections are removed while the rest is dried in place.
What to expect: The washer is left for the appliance technician to check, the cabinet base is replaced where it had swollen, and the readings are kept in the job file.

about 5 hours on site typical visit

Typical job

What homeowners notice: Weeks after a supply leak was dried, a homeowner sees dark spots on the back of a closet wall and smells damp in the room.
What we do: The water crew stops work in that area, records the growth and the readings, and advises the homeowner to engage a licensed Mold Assessment Consultant. A separate licensed Mold Remediation Contractor is engaged once the written scope exists.
What to expect: The homeowner holds the crew's record, the assessment and the separate removal scope, and the two licenses are checked with TDLR before the work is agreed.

stopped at the point growth is seen, then referred typical visit

Typical job

What homeowners notice: Water from a leak in the roof space runs down the back wall of a storeroom at a small shop. Boxes of stock on the lower shelves are wet and the owner needs the front of the shop to stay open.
What we do: The crew agrees a zone plan with the owner, keeping the front of the shop open and drying the storeroom behind a closed door. Wet stock is lifted out and listed, the wall board is read, and the drying is logged on the plan.
What to expect: The owner receives the zone plan, the list of stock affected and the readings, which can be shared with the building owner if the lease asks for them.

a planned multi-visit job typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.