What should I do first if my washing machine or dishwasher is leaking?
Turn off the water to the appliance if you can reach the valves, switch the appliance off, and keep clear of any standing water. Move rugs and loose items out of the way, photograph the leak, and call the line.
Do not run the appliance again to see whether the leak comes back. Running a washer or dishwasher with a fault can spread the water further, and it puts you close to electrical parts that may be wet.
Write down what you noticed and when, including the cycle that was running and any alarm or error code the appliance showed. That detail helps the appliance technician and the crew find the fault.
Why does appliance water damage show up under the cabinets?
Water from an appliance runs downhill and under the lowest edge of the cabinets, where it soaks the base, the kick plate and the subfloor. The damage often spreads into the cabinet floor before any stain shows on the finished surface.
Cabinet bases are built with a lot of wood and particleboard close to the floor. Once they take water, they can swell and loosen, and the joints can open. A cabinet that looks fine from the front can be soft underneath.
The crew opens the base and checks the back and the bottom of the cabinet. That is where the readings tell the story, and it is where the decisions about what to keep are made.
Can a dishwasher or washer be dried in place?
The appliance itself is usually moved, checked and dried by its technician, or replaced. The cabinet and floor around it are dried in place where the readings allow, and removed where the materials have swollen beyond saving.
The crew does not decide the appliance's future. It tells you what it has seen at the connections and the base, and the appliance technician decides whether the unit can be repaired. Water in a motor, a control board or the electrical parts is a reason to have the appliance looked at before it is used again.
The floor and cabinets are dried on their own schedule. The crew keeps the readings in the record so the drying is tracked the same way as any other water job.
What about the wall and the subfloor behind the appliance?
Water often runs behind the appliance and down the wall, where it reaches the bottom plate and the subfloor. Those places are checked with readings because they cannot be seen from the room.
A wall behind a washer or dishwasher can hold water in the bottom of the cavity even when the surface looks dry. The crew reads the wall board at the floor line and above it, and opens a small area if the readings require it.
The subfloor under the appliance is the most likely place for water to stay. A subfloor that stays wet can soften, and the crew makes sure it is dry before any new flooring or cabinet is set back in place.
What affects the cost of appliance leak damage?
How long the water ran, how much of the cabinet and floor it reached, whether the wall was affected, and how much of the appliance area must be rebuilt. Nothing begins until the price has been explained on site and you have approved it.
A leak caught quickly and shut off at once usually leaves a smaller area to dry. A leak that ran through a whole cycle, or that continued unseen for days, reaches further and takes more time to read and remove.
The appliance repair or replacement is separate from the water damage work and is quoted by the technician who does it. This site does not publish figures for either.