Phones answered 24/7Lubbock, TX
Call (833) 490-5225
(833) 490-5225
Serving Lubbock County

Washing Machine and Appliance Leak Damage in Lubbock

Washer, dishwasher and refrigerator leaks in Lubbock are stopped, pumped out and dried to readings.

  • Extraction and drying
  • Phones answered 24/7
  • Lubbock and nearby towns

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

Appliance Leaks

Washing Machine and Appliance Leak Damage: what it covers

Quick answer

Washing machine and appliance leak damage is the water that escapes from a washer, dishwasher, refrigerator line or similar appliance and reaches floors, cabinets and walls. The crew stops the flow, removes the water and dries what it reached. Calls about appliance leaks come in across Lubbock, TX and the five nearby towns at any hour, and Lubbock Water Damage Restoration answers them.

Washing Machine and Appliance Leak Damage illustration for Lubbock, TX

Appliance leaks are among the most common reasons for a water call inside a house, and they often go unnoticed for longer than they should. A washing machine hose that splits during a cycle, a dishwasher that drains badly, or a refrigerator ice-maker line that has worked loose can all release water into a space that is shut off from the rest of the house, so the damage builds up before anyone looks.

Lubbock Water Damage Restoration sends a crew across Lubbock to stop the water and make the area safe to work in. The water supply to the appliance is shut off, the power to the appliance is isolated, and the standing water is removed. Then the crew checks the floor, the cabinets, the kick plate and the wall behind the appliance, because water from a washer or dishwasher usually travels under cabinets and along the wall before it shows.

The appliance itself is the appliance technician's job, and the crew does not repair or replace it. What the crew handles is the water damage. It tells you what it found at the source, which part of the appliance or connection is leaking, and which trade should repair it, so the repair and the drying can be planned in the right order.

Service area
Lubbock & Lubbock County
Availability
Phones answered 24/7

What should I do first if my washing machine or dishwasher is leaking?

Turn off the water to the appliance if you can reach the valves, switch the appliance off, and keep clear of any standing water. Move rugs and loose items out of the way, photograph the leak, and call the line.

Do not run the appliance again to see whether the leak comes back. Running a washer or dishwasher with a fault can spread the water further, and it puts you close to electrical parts that may be wet.

Write down what you noticed and when, including the cycle that was running and any alarm or error code the appliance showed. That detail helps the appliance technician and the crew find the fault.

Why does appliance water damage show up under the cabinets?

Water from an appliance runs downhill and under the lowest edge of the cabinets, where it soaks the base, the kick plate and the subfloor. The damage often spreads into the cabinet floor before any stain shows on the finished surface.

Cabinet bases are built with a lot of wood and particleboard close to the floor. Once they take water, they can swell and loosen, and the joints can open. A cabinet that looks fine from the front can be soft underneath.

The crew opens the base and checks the back and the bottom of the cabinet. That is where the readings tell the story, and it is where the decisions about what to keep are made.

Can a dishwasher or washer be dried in place?

The appliance itself is usually moved, checked and dried by its technician, or replaced. The cabinet and floor around it are dried in place where the readings allow, and removed where the materials have swollen beyond saving.

The crew does not decide the appliance's future. It tells you what it has seen at the connections and the base, and the appliance technician decides whether the unit can be repaired. Water in a motor, a control board or the electrical parts is a reason to have the appliance looked at before it is used again.

The floor and cabinets are dried on their own schedule. The crew keeps the readings in the record so the drying is tracked the same way as any other water job.

What about the wall and the subfloor behind the appliance?

Water often runs behind the appliance and down the wall, where it reaches the bottom plate and the subfloor. Those places are checked with readings because they cannot be seen from the room.

A wall behind a washer or dishwasher can hold water in the bottom of the cavity even when the surface looks dry. The crew reads the wall board at the floor line and above it, and opens a small area if the readings require it.

The subfloor under the appliance is the most likely place for water to stay. A subfloor that stays wet can soften, and the crew makes sure it is dry before any new flooring or cabinet is set back in place.

What affects the cost of appliance leak damage?

How long the water ran, how much of the cabinet and floor it reached, whether the wall was affected, and how much of the appliance area must be rebuilt. Nothing begins until the price has been explained on site and you have approved it.

A leak caught quickly and shut off at once usually leaves a smaller area to dry. A leak that ran through a whole cycle, or that continued unseen for days, reaches further and takes more time to read and remove.

The appliance repair or replacement is separate from the water damage work and is quoted by the technician who does it. This site does not publish figures for either.

Warning signs

Signs you need washing machine and appliance leak damage

Do not reach behind a washer, dishwasher or refrigerator while it is plugged in and the floor is wet. Switch off the power at the wall or breaker before anyone moves it. Keep children and pets out of the area, and do not run an extension cord across a wet floor. Wear gloves when you handle drain water, because it can carry detergent residue and bacteria, and wash your hands afterwards.

  • Water under or behind the washer, dishwasher or refrigerator after a cycle
  • A cabinet base that is swollen, soft or darkening along its bottom edge
  • A kick plate that is wet, warped or coming away from the cabinet
  • A hose with a bulge, crack or wet connection at either end
  • A floor that feels spongy or lifts in front of the appliance
  • A musty smell from the cabinet or the wall behind the appliance
  • An appliance that stops mid-cycle or shows an error after a drain fault
Our process

How our washing machine and appliance leak damage visit works

  1. Shut off the water and the power

    The water is shut off at the appliance valves or at the house shutoff, and the appliance is switched off at the wall or the breaker. The crew does not touch the appliance or its wiring while the floor is wet, and it keeps anyone out of the water.

  2. Pull the appliance out and look

    Where the appliance can be moved safely, the crew pulls it out a short way to see behind it. The hoses, the drain connection, the valve and the back of the unit are checked for the point where the water came from.

  3. Remove the water and open the base

    Standing water is pumped or vacuumed up. The kick plate and the bottom of the cabinet are opened where the water has run, so the crew can see the subfloor and the cabinet framing and take readings inside them.

  4. Read the floor, cabinet and wall

    Moisture readings are taken across the subfloor, the cabinet bottoms, the wall behind the appliance and the adjoining floor. Water from a washer or dishwasher often reaches further than the puddle, and the readings show how far.

  5. Dry, replace what cannot be saved, and report

    Air movers and dehumidifiers are set up to dry the area. Cabinet bases and flooring that have swollen or softened are removed and explained first. The appliance repair is recorded as a separate job, and you receive the readings and the list of repairs needed.

Options

Types and options for washing machine and appliance leak damage

Washing machine hose or valve

A supply hose that bursts or a valve that fails can release a large volume in one cycle. The water often reaches the floor behind the machine and runs under the cabinet or along the wall. The crew checks the washer's drain standpipe and the hose connections as well as the floor.

Dishwasher leak

Dishwasher leaks often come from the door seal, the drain hose or the connection under the sink, and the water runs forward to the kick plate. The crew checks the cabinet floor under the dishwasher and the sink base beside it, because the leak can reach both.

Refrigerator ice-maker or water line

A refrigerator line that has come loose or split behind the unit can soak the floor in a place that is easy to miss, because the unit sits against the wall. The crew moves the refrigerator where it safely can and reads the floor and wall behind it.

Drain overflow from a utility sink or laundry tub

When a laundry tub or a utility sink overflows, water spreads across a small area and often into a cabinet beneath. The crew treats it as a drain event and checks what the water has touched, including any stored items below the sink.

Job stories

Typical jobs for washing machine and appliance leak damage

Typical job
Illustration: A washer hose splits during a cycle in a utility room

A washer hose splits during a cycle in a utility room

What homeowners notice
A laundry hose bursts during a spin cycle and water runs under the washer, along the wall and into the cabinet beneath the utility sink.
What we do
The crew closes the washer's supply valves, switches off the machine, and pulls it forward to reach the wall and the floor behind it. The kick plate and cabinet base are opened, the subfloor is read, and the wet sections are removed while the rest is dried in place.
What to expect
The washer is left for the appliance technician to check, the cabinet base is replaced where it had swollen, and the readings are kept in the job file.

about 5 hours on site typical visit

One call and it gets handled.

A crew is dispatched as fast as one is available, and you approve the estimate before any work starts.

Lubbock County

Why washing machine and appliance leak damage is different in Lubbock and the Texas South Plains

Appliance leaks are dried and checked in every one of the 18 ZIP areas this site covers in Lubbock. The kitchen or laundry layout differs from house to house, and the crew works out the path of the water from what it finds behind the appliance rather than from a standard plan.

The city's growth from 229,573 people in 2010 to 257,141 in 2020 is the Census figure, and this site does not link it to any particular type of appliance or house. What the crew can say is that the kitchen and laundry space is where most of these calls begin, and the readings are taken there first.

Appliance calls also come from Idalou and Wolfforth, along with the other towns the site covers. The steps are the same there. The travel time differs, and the crew explains what to expect when you call.

Related

Emergency Water Extraction

Pumps and wet vacuums remove standing water from a Lubbock home or shop, answered at any hour.

Water Heater Leak Damage

A leaking water heater in Lubbock is drained, checked and dried, with the floor and wall readings taken before repairs.

Hidden Water Leak Detection

Moisture readings and checks trace a hidden leak inside a wall or under a floor in Lubbock before drying begins.

Guides

Read before you book

FAQ

Washing Machine and Appliance Leak Damage FAQs

Can you repair the washing machine or dishwasher?

No. The crew handles the water damage around the appliance. The appliance repair is done by an appliance technician, and the crew will tell you which connection, hose or part it has found so the technician knows where to look.

Will the cabinet under the sink have to be replaced?

It depends on how much it has taken in. A base that is only damp at the edge may dry and be kept. A base that has swollen, softened or lost its joints is usually replaced. The crew shows you the condition before it decides, and explains the reason.

Is it safe to use the washer again after it leaked?

Not until the leak has been fixed and the appliance has been checked by a technician. Running it again with a fault can cause another leak. Ask the technician to confirm in writing that the fault has been repaired before you run a cycle.

Why is the floor behind the appliance still damp after a day?

Water under and behind an appliance dries slowly, because the cabinet, the subfloor and the wall hold it. A surface that feels dry can still be wet below. The readings show whether the drying is working, and the crew can adjust the equipment if they are not.

Will the water from a dishwasher make the kitchen smell?

It can, if the water is left to sit in the cabinet or the subfloor. The smell usually comes from the damp materials and from food residue in the drain water. Removing the water, drying the base and cleaning the area are the steps that deal with it.

Who should I contact about a claim for the damage?

Start with your insurer, and keep the photographs, the crew's notes and the appliance technician's written findings. This site cannot say what your policy covers, because that depends on the policy and the insurer's decision.

WhatsApp