Can carpet that got wet be saved?
Often, if the water was clean, the pad is replaced, and the carpet is dried quickly. Carpet that has stayed wet for a long time, been walked on while soaked or stained in the wet area is more likely to be removed.
The first test is the water. Clean supply water that is removed within a short time leaves carpet that can often be dried. Water that has come from a drain or has sat for many hours carries more risk, because the dyes, the backing and the pad can all be affected.
The second test is the pad and the subfloor. If the pad is ruined, most of the carpet can be saved by replacing the pad. If the subfloor is soaked, the carpet is lifted so the subfloor can dry. The crew tells you which applies, and why.
Why does hardwood cup after a leak?
Hardwood cups when its underside gets wet and swells more than its top, which pushes the edges of the boards up. The subfloor beneath can swell too, which adds to the lift. Cupping can settle as the wood dries, but it does not always reverse.
Solid hardwood is generally more forgiving than engineered boards or laminate, because it can move and recover more. A floor that has cupped over a wet subfloor is checked for the subfloor first, because drying the boards alone will not fix a soaked base.
Cupping is watched across several visits. A crew that says a floor may settle is being honest about the uncertainty. If the boards have not settled by the final visit, the crew will say what options remain.
Why is the carpet pulled up from the wall?
Pulling the carpet back from the tack strip at the wall lets the crew check the pad at the edge, where water often collects, and lets air reach the underside of the carpet. The carpet is stretched back on the strip when the job is finished.
The edge is where water tends to sit against the wall. A pad that looks dry in the middle of the room can be soaked along the wall, so the crew lifts the carpet at the edges and takes readings there first.
Carpet that is pulled back can be lost if it is not refitted properly. The crew takes care with the seams and the stretch, and it checks the finish before the job closes.
What about odor and stains after a floor dries?
Odor usually comes from the pad and the subfloor that held water, not from the carpet alone. Stains can remain where dyes or minerals were carried to the surface as the floor dried, and some are permanent.
Removing soaked pad and drying the subfloor are the two steps that deal with most odors. Cleaning the carpet does not fix a soaked pad, and a deodorant spray over a wet subfloor only hides the smell for a short time.
Stains are reported, photographed and discussed. The crew does not promise they will come out. Some stains are removed by cleaning, and some are a permanent mark that you will need to decide how to handle.
What affects the cost of floor drying?
The area of floor affected, the number of rooms and walls that take water, whether the pad or subfloor must be replaced, and how many days the drying runs. The price is explained on site, and you approve it before any work starts.
A small patch of carpet in one room is a different job from a hallway and two bedrooms that share a single pad run. Each extra room adds lifting, readings and drying time, so the crew sizes the plan to what it finds.
Hardwood that must be lifted and reset costs more to handle than hardwood that stays down, and a floor that has to be replaced is a separate decision that the crew discusses with you. None of this is priced from a website figure; the crew explains each part of the plan before it begins.